How Retailers and Restaurants Can Increase Revenue with Lumo

Today's customers expect convenience, speed, and flexibility. Whether they're ordering dinner, purchasing building materials, shopping for books, or buying appliances, they want products delivered quickly and services completed without unnecessary delays.

Lumo helps retailers and restaurants meet those expectations while creating new revenue opportunities. Businesses can sell products through Lumo's online marketplace, offer delivery and installation services, access on-demand staffing, or use Lumo's logistics network independently without listing products on the marketplace.

By combining local commerce with on-demand fulfillment, Lumo helps businesses reach more customers, generate additional sales, and provide a better customer experience.

Sell Products Through Lumo's Marketplace

Lumo's marketplace allows retailers and restaurants to make their products available to customers searching within the app.

To get started, businesses simply create an account, build their storefront, and upload the products they wish to offer. As inventory changes, product availability should be updated to ensure customers see accurate information when placing orders.

When a product is sold through the marketplace, Lumo collects a commission on the sale, so businesses should account for that cost when setting prices.

Once an order is received:

• The business receives a notification and/or email.

• Staff prepare the order for pickup.

• A delivery driver or installation specialist is dispatched.

• The item is picked up directly from the business.

• The order is delivered to the customer as quickly as possible.

If installation services were selected and paid for by the customer, the installation specialist will complete both the delivery and installation process as part of the same transaction whenever applicable.

This creates a seamless experience for customers while generating additional revenue opportunities for retailers.

How Marketplace Orders Work

1. Create Your Storefront

Register your business and add your products to the marketplace.

2. Manage Inventory

Update product availability as inventory changes to ensure customers receive accurate information.

3. Receive Orders

Get notified when a customer places an order.

4. Prepare for Pickup

Package or prepare the order for collection.

5. Immediate Delivery or Installation

A delivery driver or installation specialist picks up the item and completes the order.

Faster Than Traditional Delivery Models

Many online marketplaces and delivery services rely on scheduled delivery windows, third-party fulfillment centers, or limited delivery availability. Customers may wait several days before their order can even be dispatched.

Common delivery timelines include:

• Next-day delivery

• Two-day delivery

• Three-to-five business day delivery

• One-week delivery windows

• Installation appointments scheduled days or weeks later

Lumo takes a different approach.

Because deliveries and installations are performed by available local providers, orders can often be fulfilled immediately after purchase. Instead of waiting days for inventory to move through a distribution network, products are picked up directly from the retailer and delivered to the customer.

For products requiring installation, customers can often have both delivery and installation completed during the same visit.

This creates a better customer experience and helps businesses compete with larger retailers that traditionally dominate convenience-focused shopping.

Restaurants Can Benefit Too

Restaurants can use Lumo's marketplace to reach customers who prefer delivery without maintaining their own delivery staff.

Customers can browse menus, place orders, and receive food directly from local delivery providers.

Restaurant Example

A customer orders:

• Two entrees

• One appetizer

• One dessert

The restaurant receives the order notification, prepares the food, and a delivery provider picks it up for immediate delivery.

The customer receives their meal quickly while the restaurant generates additional revenue without investing in its own delivery fleet.

Offer Delivery Without Joining the Marketplace

Businesses that do not want to maintain an online storefront can still take advantage of Lumo's delivery network.

In this scenario:

• The retailer sells products through their existing channels.

• The customer purchases directly from the business.

• The business uses Lumo to request delivery.

The process works similarly to marketplace orders, except no marketplace commission is collected on the merchandise because the sale occurred outside of Lumo's marketplace.

This option allows businesses to maintain their current sales process while adding convenient local delivery capabilities.

Example

A customer purchases a refrigerator directly from an appliance store.

The store requests delivery through Lumo.

A delivery provider picks up the appliance and transports it directly to the customer's home.

The retailer gains delivery capabilities without changing its existing sales systems.

Offer Installation Services

Many retailers sell products that require professional installation.

Examples include:

• Appliances

• Televisions

• Furniture

• Flooring

• Shelving systems

• Building materials

• Lighting fixtures

• Smart home devices

With Lumo, businesses can bundle installation services into the customer experience.

When installation is selected:

• The product is purchased.

• The installation service is scheduled.

• The item is picked up from the retailer.

• Delivery and installation are completed.

Instead of waiting days or weeks for a contractor's schedule to open up, customers can often receive service much sooner.

Example

A customer purchases a ceiling fan from a hardware store.

The customer also selects installation.

The item is picked up from the retailer and delivered to the customer's home, where a qualified installer completes the installation.

The customer avoids multiple appointments and receives a complete solution from a single transaction.

Access On-Demand Staffing

Retailers and restaurants frequently face staffing challenges.

Whether it's seasonal demand, special events, unexpected absences, or rapid growth, finding workers quickly can be difficult.

Lumo's staffing network allows businesses to connect with available workers who have created profiles detailing:

• Skills

• Work history

• Certifications

• Experience

• Current availability

Businesses can review available workers and select candidates that match their needs.

Staffing Example

A restaurant experiences a busy weekend and needs additional kitchen staff.

Using Lumo, the restaurant can locate available workers, review qualifications, and connect with candidates ready to work.

The result is greater flexibility and fewer disruptions caused by staffing shortages.

One Platform, Multiple Revenue Opportunities

Lumo isn't just a marketplace. It's a complete ecosystem designed to help businesses grow.

Retailers and restaurants can:

• Sell products online

• Offer local delivery

• Provide installation services

• Access qualified workers

• Expand their customer reach

• Improve customer convenience

Whether you're a local restaurant, hardware store, furniture retailer, bookstore, appliance dealer, or specialty shop, Lumo provides tools that help you compete in an increasingly convenience-driven economy.

By combining product sales, immediate delivery, installation services, and staffing solutions in one platform, businesses can create better customer experiences while opening new revenue streams. Customers benefit from faster service, businesses gain operational flexibility, and local communities gain a stronger network of buyers, sellers, workers, and service providers.

The future of local commerce isn't about making customers wait days for delivery or weeks for installation. It's about connecting people with products, services, and professionals when they need them. With Lumo, retailers and restaurants can deliver that experience while growing their business and creating new opportunities for long-term success.